Frequently Asked Questions

Yes, Football Insights operates under a valid gambling licence issued by the Curacao eGaming Authority. We comply with all relevant anti‑money laundering (AML) and know‑your‑customer (KYC) regulations. Our licence number is displayed in the footer of the website.

Our predictions are built on a mix of advanced statistical models, historical data, and expert analysis from seasoned football analysts. We ingest real‑time data on player performance, team form, and tactical setups, then run the data through our proprietary algorithms. Each tip is reviewed by our editorial team before being published.

Football Insights accepts Visa, Mastercard, and Maestro cards, as well as e‑wallets such as Skrill, Neteller, and PayPal. Cryptocurrencies including Bitcoin, Ethereum, and USDT are also accepted for both deposits and withdrawals. All transactions are processed through PCI DSS‑compliant payment gateways.

We offer a 14‑day money‑back guarantee on all subscription plans, provided you have not used more than 10% of the tips during that period. To request a refund, contact our support team via the help centre with your account details. Refunds are usually processed within 5‑7 business days to the original payment method.

Football Insights provides a range of responsible‑gambling tools, including deposit limits, loss limits, session‑time alerts, and self‑exclusion options that can be set temporarily or permanently. You can manage these settings in the ‘Account’ section under ‘Responsible Gambling’. We also link to external support organisations such as GamCare and BeGambleAware for additional help.

We keep a transparent ‘Record’ page that lists every tip we have issued, including the date, event, odds, and outcome. Each entry is timestamped and can be cross‑checked with official match results. For added credibility, we partner with third‑party monitoring services that verify our historical performance.